Order Fulfillment Coordinator
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TITLE |
Order Fulfillment Coordinator |
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WHAT YOU WILL ACHIEVE |
The Order Fulfillment Coordinator will help coordinate the global shipping efforts of our biomaterials in collaboration with the team manager. This position contributes to our mission of accelerating research and discovery by improving access to useful research materials and information by ensuring timely delivery of materials to scientists in good working order. |
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POSITION REPORTS TO |
Order Fulfillment Manager |
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APPROXIMATE START DATE |
Jun 2, 2025 |
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SALARY |
$45,000-50,000 annually + our amazing benefits! (see below) |
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LOCATION & POLICY ON REMOTE WORK |
This position will work out of our Watertown, Massachusetts Headquarters, generally on a 9am-5pm schedule. Our beautiful office space has free, ample parking with a complimentary shuttle from Harvard Square and is on multiple bus lines, with the cost of public transit covered by Addgene. |
The Role:
The Order Fulfillment Coordinator will act as “second in command”, supporting the team manager in day-to-day task and team oversight to ensure successful delivery of the Addgene materials to requesting labs and help guide the team through daily and weekly priorities. They may also assist with creating shippable units for orders (stabs and DNA aliquots), preparing and packaging plasmid, viral, antibody, and DNA orders, as well as take on other team support duties.
To Succeed in this Role, You Will:
- Work with other members of the Order Fulfillment team, Plasmid production team and/or Operations team to design and implement new processes as well as optimize existing ones
- Support team manager in directing the work of Order Fulfillment personnel and general day-to-day task management
- Act as point person for coordinating Deposit kit shipments
- Communicate areas of concern regarding processes and personnel with Order Fulfillment Manager and propose solutions
- Assist in overseeing inventory and procurement of packing and some lab material (room temp and cold chain).
- Assist in the receiving of inbound deliveries and successfully distributing to staff and/or designated areas in the office/lab
- Communicate and work effectively with the Product and Development teams on order processing issues/concerns arise that impact our operations
Skills and Competencies
- Experience with order processing/logistics and/or Laboratory experience strongly preferred
- Demonstrated ability to follow procedures and perform job tasks and assignments thoroughly.
- Demonstrated ability to learn new concepts, processes, and technology quickly
- Demonstrated leadership skills in directing others towards a collective goal
- Ability to effectively communicate across a wide demographic to foster teamwork
- Ability to be flexible, and work in a fast paced environment
- Dependable, self-motivated, organized, able to work independently to meet deadlines with minimal supervision
- A growth mindset that seeks constructive feedback to continuously improve.
- Good team player that exhibits patience and respect for others
- Must be able to communicate effectively in English; strong written, verbal, and interpersonal communication skills required
- Familiarity with general computer software, Google Workspace, and MS Office. Proficiency with Google sheets or Microsoft Excel preferred.
- Must be mobile and able to lift and move up to 25 lbs on a regular basis.
Benefits
At Addgene, we prioritize our people with comprehensive benefits that support both your work and your life.
Full-time employees receive:
- 100% company-paid benefit package that includes health & dental (extending to family members), life, short-term, and long-term disability insurance.
- Twenty days of PTO on top of our winter break closure and company holidays.
- A 403(b) retirement account with a company match of 4% after 2 years of employment.
- Annual professional development stipend
- Annual lifestyle stipend
- Fully paid public transportation for employees who work onsite four or more days per week.
- Onsite yoga classes & wellness reimbursement
- Pet insurance
- Annual financial planning one-on-ones with our plan administrator
The Organization:
Addgene is a self-sustaining, thriving nonprofit life sciences organization that was created to help scientists share DNA-based research materials called plasmids. Our mission is to accelerate research and discovery by improving access to useful research materials and information. Since its founding in 2004, Addgene has grown and innovated in order to assist the research community by archiving and sharing useful DNA-based research materials and resources (such as plasmids, viral vectors, and recombinant antibodies) with scientists worldwide. Broad availability of these unique research materials promotes the advancement of research in a wide variety of disciplines, including cancer, heart disease, and neurodegenerative disorders, while increasing collaboration within the scientific community. Learn more here from one of our founders, Melina Fan.
